Privacy policy

Revised: 2025-09-15

Impressive Ink runs this online store and website. We use Shopify to power our store, process payments, and handle many of the behind-the-scenes services that let us provide you with a smooth shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, and share your personal information when you browse our store, make a purchase, or otherwise interact with us. If anything here conflicts with our Terms of Service, this Privacy Policy takes priority when it comes to personal information.

By using our Services, you agree to the collection and use of your information as described here.

Information We Collect

“Personal information” means details that identify you or can reasonably be linked to you. Depending on how you use our store, this may include:

  • Contact details: name, billing/shipping address, phone number, and email.
  • Payment information: credit/debit card or account details, payment confirmation.
  • Account details: username, password, preferences.
  • Order and transaction history: items you’ve viewed, added to your cart, purchased, returned, or exchanged.
  • Communications: details you include when you contact us.
  • Device and usage data: browser, device, IP address, and how you interact with the site.

How We Collect Information

  • Directly from you — when you place an order, create an account, or contact us.
  • Automatically — through cookies, your device, and browsing activity.
  • Service providers — like payment processors or shipping partners.
  • Partners and third parties.

How We Use Information

  • Provide and improve our services — process your orders, ship products, handle returns, remember preferences, and recommend products.
  • Communicate with you — respond to support requests, send order updates, or share marketing messages (you can opt out of promotional emails).
  • Keep things secure — prevent fraud, protect accounts, and safeguard our store.
  • Marketing and ads — show you relevant promotions on our store or other sites, sometimes in partnership with third-party advertising services.
  • Legal reasons — comply with the law, respond to valid requests, or enforce our terms.

How We Share Information

  • With Shopify (our e-commerce platform) and vendors who support payment, shipping, analytics, and related services.
  • With marketing and advertising partners to show you relevant promotions.
  • With third parties at your direction or with your consent (e.g., shipping carriers or social login features).
  • Within our business group if needed.
  • As part of a business transaction (like a merger) or to comply with legal obligations.

Relationship with Shopify

Our store runs on Shopify. That means information you provide is also collected and processed by Shopify, sometimes along with data from other Shopify-powered merchants. Shopify may use this information to improve its platform and services.

Links to Other Websites

Our site may include links to third-party sites. We are not responsible for how those sites handle privacy or security. Always review their policies before sharing information.

Children’s Data

Our store is not intended for children, and we do not knowingly collect data from anyone under the age of majority in your location.

Security and Retention

We take steps to protect your data, but no system is 100% secure. Do not send sensitive information through unsecured channels.

We keep personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have rights such as:

  • Accessing or requesting a copy of your data.
  • Asking us to delete or correct your data.
  • Requesting to transfer your data to another service.
  • Opting out of targeted advertising or data sharing.
  • Managing your marketing preferences (unsubscribe links are included in promotional emails).

If you live in the UK or EU, you may also have rights to restrict processing, object to processing, or withdraw consent.

You can exercise these rights via the Services or by contacting us. For Shopify-specific data practices, visit Shopify’s Privacy Portal.

Complaints

If you have concerns about how we handle your personal information, please contact us. Depending on where you live, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your information may be transferred outside your country. If you’re in the UK or EU, we use legal mechanisms such as EU Standard Contractual Clauses to ensure compliance and appropriate protections.

Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll update the “Last updated” date above and post the new version here.

Contact Us

Impressive Ink
13727 Tybee Beach Ln.
Orlando, FL 32827
info@impressive.ink